If you’ve never had a web hosting account or you are switching companies and the new one uses an account administration dashboard that you haven’t seen before, you may become puzzled about how to accomplish a particular task in your account or on your desktop PC. Because of this, some providers have set up a knowledge base, which encompasses the most common queries and issues pertaining to the particular platform they use, rather than adding only generic info. Such a knowledge base will help you find the desired info swiftly and effortlessly, so you will not have to invest plenty of time and effort on stuff that may require something as elementary as pressing a button or ticking a checkbox. In this way, not only can you get stuff done, but you can also discover many new and relevant facts, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud plans that we offer include an exhaustive knowledge base where you can find everything you need to know with regard to your hosting account. Whether you wish to create a new database, to redirect a domain name by means of an .htaccess file or to set up an email account on your desktop computer or cell phone, you can just check our step-by-step help articles and all the info that you require will be there. When you open a specific section of your Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that you can access through it. If you would like to check the complete archive of articles and get familiar with all the features that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our best to cover any obstacle that you may possibly face, but if you do not find the info that you are looking for, you can always contact us, as our client service team is available 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated plans, will allow you to access the elaborate online documentation that we’ve prepared for you. The articles offer generic information about our hosting services, educative guides about the separate functions that you can access, together with troubleshooting instructions that can help you fix common problems that you could face. The topics that we have covered include basically everything, from easy things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available in the right corner of the page that you’re on, whereas the entire article collection is accessible through the dedicated Help section.