Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You will find almost all the answers to your questions in the user–friendly Help section integrated into’s Hosting Control Panel. It offers an extensive database with regularly asked questions and exhaustive instructional articles written by our trained tech support team.

  • Top quality support service
  • How–To Videos

  • If you would like to see how an action is implemented or how an issue is remedied, instead of just reading about it, check out our selection of step–by–step video tutorials. They cover lots of different topics and will help you quickly find your way around the Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 help desk support service and a sixty–minute response time guarantee. Our skilled support engineers will be at your disposal 24–7–365 to attend to your enquiries and to troubleshoot any problem that you may possibly encounter. Just send a support request from the Help section and we will respond back to you without any delay whatsoever.