Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all of our cloud plans packages, which means every single help question you post is going to be replied to within one hour maximum. Our support staff members have been trained to very quickly deal with any issue and to ensure that you get prompt advice on any issue that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a group of trained consultants who definitely are ready to react to your inquiry asap. You are able to speak with the tech support team team by starting a help support ticket from your Hosting Control Panel or by submitting us an email message. On business days, you may as well call us on the phone or use the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require assistance while working within the Control Panel, you can always select the Help button and track down your query in the selection of posts that will came up. We have also turned much of the articles into instructional videos. The collection of videos will come up if you pick the Videos option present on the top right.