1 hour ticket response
We are devoted to supplying a rapid and appropriate answer to every customer support ticket posted by a user. Our well–trained tech support team representatives will review your question and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average technical support ticket response time has proved to be twenty minutes.
A Top–Notch Customer Service
Each member of our customer care team has several years of experience in the cloud plans sphere and the majority of them have been with us for at least five years. They are all prepared to answer all your requests in the most proficient manner possible.
An Intuitive Help Center
Integrated into the Hosting Control Panel is an intuitive Help Center, which features various sources of information. You can search through a frequently updated knowledge base offering web hosting account administration articles and site administration articles, check out our instructional video tutorials or consult the F.A.Q. repository.
