Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Our crew of service technicians will try their best to reply to your assistance inquiries within about 1 hour. If, however, the problem you have encountered calls for help from the Admin =Department,= we will send the ticket to the technician on duty and will post a reply to notify you.

  • Top quality support service

  • Top–quality Client Help And Support Service

  • We will be on–line for you 24 hours a day to give you advices and tech support and also to assist you with any difficulty that you may come across as you are maintaining your virtual server. We’ll support all installed in advance apps, plus your OS, server admin panel (based on the VPS type) and the Hosting Control Panel created completely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Hosting Control Panel that comes 100% free with your VPS gives an included articles base. You will find a range of detailed how to content articles and a group of step–by–step video training materials that display all the general web site control duties. You can view them by pressing the Help or Video keys in the upper right part of each Control Panel section.